Darklake Creative Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, visit our website, or use our services.

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1. Who are we

 

Company name: Darklake Creative Limited
Registered in: United Kingdom
Email: hello@darklakecreative.com
For the purposes of data protection law, Darklake Creative Limited is the Data Controller.

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2. What Data We Collect

 

We may collect and process the following personal data:

 

a) Information you provide directly

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• Name

• Company name

• Email address

• Phone number

• Billing and invoicing details

• Project briefs, files, and communications you share with us

 

b) Information collected automatically

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• IP address

• Browser type and version

• Pages visited and interaction data

• Device and operating system information
  (Collected via cookies and analytics tools)

 

3. How We Use Your Data

 

We use your personal data to:

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• Provide and manage our creative services

• Respond to enquiries and communications

• Prepare proposals, contracts, and invoices

• Manage client relationships and projects

• Improve our website and services

• Comply with legal and regulatory obligations

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We will never sell your data to third parties.

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4. Legal Basis for Processing

 

We process personal data under the following lawful bases:

• Contractual necessity – to deliver services you request

• Legitimate interests – to run and improve our business

• Legal obligation – for accounting, tax, and compliance

• Consent – where explicitly given (e.g. marketing emails)

 

 

5. How We Store and Protect Your Data

 

We take appropriate technical and organisational measures to safeguard your data, including:

• Secure cloud storage

• Password-protected systems

• Limited access to personal information

• Regular security reviews

 

We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.

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6. Sharing Your Data

 

We may share your data with trusted third parties only where necessary, such as:

• Accountants and legal advisors

• Payment processors

• Cloud storage and project management providers

 

All third parties are required to respect data protection laws and keep your information secure.

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7. Your Data Protection Rights

 

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

 

o exercise these rights, contact us at [insert contact email].

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8. Cookies

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Our website may use cookies to improve user experience and analyse performance.
You can control cookies through your browser settings. A separate Cookie Policy may apply.

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9. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

 

 

​10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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11. Contact Us

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If you have any questions about this Privacy Policy or how your data is handled, please contact:

Darklake Creative Limited. Email: hello@darklakecreative.com or visit the contact us page for more contact information.